Every day help for our customers

If you need more help

Please contact our friendly team between 830am – 5pm Monday to Friday.

We’re a paddock-to-plate meat company designed to make dinner time at your house delicious, nutritious, and easy!

Our beef is sourced from Augathella, QLD, and is proudly organic and grass-fed. We adhere to the highest standards of animal welfare and land stewardship, as evidenced by our EU and GAP certifications.

Our cattle are raised by dedicated farmers who prioritize the well-being of their animals, the health of their land, and the satisfaction of their customers.

This commitment to quality and care translates to exceptionally delicious steak that you can enjoy with confidence and pride.

You can select the cuts of meat that best suit you and your family, or choose one of our preselected boxes, we’ll deliver that box to your door.

We recommend getting your order in the fridge within 1 hour in the summer months and 2 hours during winter and cooler periods.

We will send you an SMS as soon as the box has been delivered, so we encourage you to get it into the fridge as soon as possible.

The frozen product selection encompasses all of our beef offerings.

It is essential to clarify that our frozen product selection pertains to storage conditions rather than transport conditions. Consequently, these items may arrive defrosted. In such instances, it is safe for you to refreeze them as the defrosting process has been conducted safely under refrigerated conditions.

We currently deliver throughout most of the Whitsunday & Mackay Region.

 

We are sorry that you have not yet received your delivery! As always, you will receive an SMS informing you of your delivery. If you don’t receive the box, simply teach out to our team and we’ll get this sorted as a priority.

We will let you know in advance the anticipated delivery dates.

We’re really sorry to hear that.

At GBBB, our focus is on premium quality produce and making sure all the meat that leaves our warehouse is up to our high standard. It looks like we missed the mark this time.

We do take this feedback seriously, please start a chat session with one of our Customer Service Team so we can take note of what has happened and compensate you accordingly.

Our meat is all cryovaced, which is vacuum sealing and removing the oxygen to prolong the freshness. This can cause a sulfur or ‘eggy’ smell when opened. All you need to do is open up the package and allow it to sit for a couple of minutes before cooking.

While we do have a large range of products that are gluten-free, we also have products that contain gluten. Please check the individual item for ingredients identified.

Some of our products do contain a small amount of preservatives to help retain freshness during transit. The products that contain preservatives are:

  • Sausages
  • Patties

We’re sorry to hear that, please contact our Customer Service Team in the chat window so we can get it sorted.

All of our products are organic.

Yes, our beef are grass-fed and grass-finished.

Some cuts will last up to 28 days fresh in your fridge. Please follow the fresh date on the label!

The cuts will be okay for up to and over a year in your freezer! The cryovac packaging will avoid any freezer burn.

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